Privacy Policy

Last Updated: August 2025

Privacy Policy – ResumeFixerPro

This Privacy Policy explains how ResumeFixerPro (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website and free AI tools. Your privacy is our utmost priority. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We are committed to a zero data retention policy for sensitive user inputs. We collect information in the following ways:

  • Information You Provide Directly (Tool Input Data – NOT STORED): When you use our AI tools (e.g., uploading a resume file like PDF, DOC, DOCX; pasting a job description; or entering personal details for our AI Resume Generator or Cover Letter Generator such as name, email, education, skills, work experience, job title, company name), this data is:
    • Processed in real-time by our secure AI backend for the sole purpose of providing the requested service (e.g., AI-based suggestions, resume score calculation, ATS compatibility checks, content generation).
    • NEVER stored permanently on our servers, saved in databases, or shared with unauthorized third parties.
    • Deleted immediately after processing your request, typically within minutes to hours.
    • Not used to train any AI models.
    • Not seen by any human, including our team or developers.
  • Contact Information: If you reach out to us via email or a contact form, we collect your name, email address, and the content of your message solely to respond to your inquiry and provide support.
  • Technical Data (Anonymous Usage Logs): When you access or use our website, we may automatically collect anonymous usage data to improve tool performance and user experience. This may include:
    • Device type and browser information.
    • IP address (primarily for session security and general geographic location, not personal identification beyond your session).
    • Pages visited, time spent on pages, and other diagnostic data.
    • No location or personal identity is stored beyond your active session.

2. How We Use Your Information

We use the collected information exclusively for the following purposes:

  • To Provide and Maintain Our Tools: To operate and deliver the functionality of our free AI resume and cover letter tools.
  • To Improve Our Services: To understand how our tools are used, identify areas for improvement, and develop new features. This data is always anonymized.
  • For Advertising: To display relevant advertisements through third-party platforms like Google AdSense, based on your interests and browsing behavior.
  • To Communicate With You: To respond to your inquiries and provide support.
  • To Ensure Security: To detect, prevent, and address technical issues or fraudulent activities.

3. How We Share Your Information

We do not sell, rent, or trade your personal data or resume content. We maintain a strict zero manual access policy. We may share information only in these limited circumstances:

  • With Trusted Infrastructure Providers: Data may be shared with trusted third-party service providers only to the extent necessary to run and maintain our services, and always under strict data privacy-safe settings:
    • Backend AI Processing: Sensitive data (resume content, job descriptions) is sent to our secure AI backend API. for real-time processing and is not stored there.
    • AI Models: We utilize AI models (e.g., OpenAI’s GPT models) for generating resume improvements, fixing sections, creating ATS-compatible versions, and generating cover letters. Only necessary, context-specific information (like resume text or job title) is sent. We use privacy-safe endpoints that ensure this data is NOT stored by the AI provider and is NOT used for training their models.
    • Cloud Hosting: Our backend processing is hosted on secure cloud providers (e.g., Render.com), which adhere to industry-standard security practices.
    • Analytics: We use Google Analytics for anonymous usage data (no personal resume content is shared). Google’s use of this data is restricted by their Terms of Service and Privacy Policy.
    • Advertising: We use Google AdSense to display ads. Google may use cookies or tracking technologies to display ads based on your visit to this or other websites.
  • For Legal Reasons: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale involving ResumeFixerPro, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

4. Data Retention Policy

Our core principle is zero data retention for sensitive user inputs.

  • Resume files and AI-generated content: These are automatically deleted from our system immediately after processing your request, typically within minutes to hours. We do not maintain any database of user resumes or inputs.
  • AI-generated resume content (client-side): Any generated content visible in your browser’s preview is stored only in your browser’s session storage (client-side). If you leave or close the page, this data disappears from your browser.
  • Contact inquiries: Information related to your direct inquiries (e.g., emails) will be retained only for as long as necessary to fulfill the purpose of your request, unless a longer retention period is required or permitted by law.

5. Security Measures

The security of your data is paramount. We implement robust technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Full HTTPS encryption (SSL certificate): All data transmitted between your browser and our servers is encrypted.
  • Backend firewalls and rate-limiting: To prevent unauthorized access and protect against malicious attacks.
  • Encrypted storage buckets (temporary use only): For transient data processing.
  • Strict Access Restrictions: No employee or administrator can manually view user resumes or sensitive input data.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Cookies and Analytics

We use only essential and minimal cookies and browser storage to:

  • Keep track of your session.
  • Improve loading speed and tool behavior.
  • Analyze anonymous usage patterns (via Google Analytics).

For detailed information about the cookies we use and your choices regarding cookies, please refer to our dedicated Cookie Policy.

7. Your Data Protection Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA), California, or other regions with similar data protection laws, you are entitled to specific rights regarding your personal data. At ResumeFixerPro, we respect and uphold those rights.

Your rights may include:

  • The Right to Access: You may request to view or obtain a copy of your personal data that we may hold.
  • The Right to Rectification: You can request corrections if your personal information is inaccurate or incomplete.
  • The Right to Erasure (“Right to be Forgotten”): You can ask us to delete your data under certain conditions. (Note: For tool input data, this is automatically handled by our zero-retention policy).
  • The Right to Restrict Processing: You can request that we limit how we use your data.
  • The Right to Data Portability: You may request to receive your data in a portable format.
  • The Right to Object: You can object to how your personal data is being used, especially for marketing.
  • The Right to Withdraw Consent: If you have given consent for data processing, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below. We aim to respond to all legitimate requests within 30 days.

8. Children’s Privacy (COPPA Compliance)

ResumeFixerPro is committed to protecting the privacy of children. In compliance with the Children’s Online Privacy Protection Act (COPPA):

  • We do not knowingly collect or solicit personal information from children under the age of 13.
  • Our tools and services are not intended for use by children under 13.
  • If we become aware that we have unintentionally collected information from a child under 13, we will immediately delete it from our servers.

Parental Rights: If you believe your child has submitted personal information to our platform, please contact us at help@resumefixerpro.com. We will take prompt action to remove the data.

9. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us:

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